Business Metrics

“There are two possible outcomes: if the result confirms the hypothesis, then you’ve made a measurement. If the result is contrary to the hypothesis, then you’ve made a discovery.”
– Enrico Fermi

We work with our clients in a variety of ways, all of which begin with the crucial step of asking the right (and often hard) questions and eliciting criteria for success. We then create the appropriate responses, including: designing and conducting front-end analyses to gather objective data; conducting all aspects of comprehensive program design, planning, implementation, evaluation, and quantitative and qualitative research; developing concept models; designing and facilitating meetings; or providing executive or life coaching. All interventions are designed to help clients make decisions and changes to remove stumbling blocks and leverage strengths that contribute to sustainable improvements and optimal results.

Mariner Compass

Our approach involves asking questions and analyzing and presenting findings in a way that illuminates truths. Understanding findings in the context of a client’s organizational, individual, or community culture and values–and translating findings into clear and credible communications–is a critical component of navigating the complex seas of change and actualizing desired outcomes. Careful consideration is always given to developing and managing key stakeholder relationships and helping clients use data to inform relevant, timely, and cost-effective decision-making.

We enable our clients to view the organization or situation in ways you may have never expected: We ask questions you may not know you need to ask; provide you with powerful data, analysis and summary reports; share our expertise; and build a true collaboration that will help further your success. It is critical that data gathered through our work together be used to inform decision-making and facilitate accountability.