Quote
“In the absence of proof, let evidence be enough.”
– Donald Kirkpatrick
Why Choose Us
Our Raison d’Etre
Managers and executives have the same 24 hours in every day as others in an organization. To accomplish it all, they have to constantly prioritize and reprioritize and to triage issues at times. As organizational leaders, however, they often focus on situations they judge to need the most immediate attention and assume have the most impact on bottom line results.
For years, training industry research has demonstrated that managers and executives play a mission critical role in enabling transfer of learning to the job after employees attend training, but true Return on Investment (ROI) studies remain elusive. They can be costly and time intensive, are often unrealistic to do, and assume metrics and data have been collected for previous levels of evaluation.
We assert that organizations need to be able to demonstrate the value of investment in training or other programs, a much more viable proposition than attempting to conduct ROI studies for which the effects of training really cannot be isolated.
Managers and executives must realize the important role they play in ensuring the maximum value of their organization’s investment in training and other programs. They have an imperative role in facilitating sustainable organizational change and consistent high performance. For example, managers must be made aware that there is a strong, predictable correlation between the level of management support and the extent to which employees transfer what was learned into on-the-job behavior change. Unfortunately, the learning needs of managers and executives on how to best support and facilitate learning transfer are often neglected.
Another of the most challenging tasks today’s business leaders face is synthesizing myriad data points, determining which ones are most important, and translating and disseminating these data meaningfully to contribute to the bottom line. Information, messages, and leadership actions need to be authentic, credible, forward-moving, timely, and not viewed as another organizational initiative or passing fad. Putting all of these pieces together is key to ultimate business and program success.